Lankelly Chase is supporting Holy Cross Centre Trust (HCCT) to develop and evaluate their project, ‘Discovery’, an operating model that aims to build capability and emotional intelligence in both front-line workers and clients, and end cycles of exclusion.
Operating in the London Borough of Camden, HCCT use a ‘pod’ structure, whereby 3 pod leaders each supervise a ‘pod’ of up to twelve trainees on a nine-month programme of experiential learning, ensuring they work directly with clients on co-produced activities.
Through practice and supervision, trainees gain an understanding of how their behaviour impacts relationships with clients. The additional capacity and heightened skillset aims to allow HCCT to work more effectively with people who traditionally have been ‘contained’ by services rather than invested in as individuals.
The project aims to get clients to live more resilient and independent lives; equip health and social care professionals with the skills needed to empower others and facilitate capacity building; and increase the confidence and practical skills of socially-excluded members of the community so that they are able to contribute to community life.
For more information: www.hcct.org.uk