A key part of ‘Seeing the System’ is understanding the rules and processes around you. We used the term ‘dark matter’ as like space dust, rules, process and structures can be invisible but very powerful. They often shape the way the frontline workers, their organisations and those that commission them are able to work. They can also seem fixed and immovable. At the heart of this session is questioning which rules and processes are fixed and which can be changed. We encouraged all of our Systems Changers to find the flex in their systems.
We look at the different types of ‘dark matter’ in play in the system around complex disadvantage- law and guidance, strategies and policies, contracts and processes. We examine how what can seem to be the law may actually be someone’s interpretation of it and how through questioning and investigation, you can find out that the origins of rules that may no longer have any reason for being in place.
Seeing dark matter is about seeing what can be shifted and where can you find flex to make positive change in the system.